The second-hand marketplace Users Share Frustration Regarding Sizing Modifications
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes without notifying all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show a different size category than originally posted due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification to its shipping options following member complaints.
